Maintenance & Servicing

Maintenance & Servicing

Your security system is like many other things, it requires regular servicing to maintain its optimal operation. Our Maintenance Contracts offer you peace of mind and usually a requirement for your home insurance.

We carry out annual maintenance visits for standard intruder alarm systems and bi-annually for Police Response systems.

What’s checked on a service?

  • Check the log/history of the alarm system since last maintenance service
  • Visually inspect all major alarm components including cabling & connections where accessible for signs of deterioration or damage
  • Check mains power supply including charging rates
  • Check battery power supply including charging rates
  • Check and walk test all detectors
  • Check and test audible warning devices for correct operation
  • Check satisfactory operation of manually operated devices e.g. panic buttons
  • Check and test remote signalling equipment (where appropriate)
  • Make adjustments or minor programming as necessary
  • Repair minor faults where necessary (additional costs may apply)
  • Provide user training (if required)
  • Log all test results
  • Return the alarm system to operational status

You will receive a Maintenance Contract following competition of the service by email, this will cover you for 1 year.

Services

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