As from January 2021, Risco have implemented charges for use of their Cloud Features which includes iPhone/Android app you use to set & unset the alarm. This is a cost we will have to pass onto the customer for all existing and future alarm systems installed.
These charges fall in line with other alarm manufacturers such as Pyronix who charge end users for Cloud features also.
You will begin receiving advanced notification of what the charges are during December 2020 and invoiced from January 2021.
Should you not wish to pay this the Cloud features can be disabled and you will no longer be charged going forward, the alarm will continue to work using the standard features such as tags, fobs and codes.
Systems effected are as follows: